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      COVID-19 PACKAGING + SHIPPING DELAYS

      Due do the impacts of Covid-19 we will be packaging orders only once a week, and expect there to be shipping interruptions with Canada Post. Please ensure you monitor your tracking information closely. We appreciate your understanding and patience during these difficult times. If you have any questions regarding the delay in your order, please contact merchandise@shambhalmusicfestival.com with your order number. 

      We would like to thank you for your patience and trust in us; we have faced challenges in the past and know that together with our community, we will keep doing what we love. Despite these difficult circumstances, we can't wait to see you on the dance-floor! 

      SHIPPING PROCESS

      While we wish we had the capacity and capability of Amazon's fulfillment services, we are still very much a small grassroots organization.

      When you place your order, and select your desired shipping rate, your ordered goes through a series of processes. Once your order has been packaged and processed, then your order will ship with the timeline and rate you selected at checkout. Please allow 5 - 7 days for packaging and processing your order. 

      All orders placed over weekends and holidays will be packaged within the following business days. 

      If you have any questions or need some assistance you can always reach out to us at merchandise@shambhalamusicfestival.com 

      INTERNATIONAL SHIPPING LOCATIONS

      Currently we ship to the following countries:

      • USA
      • Australia

      Notice your country isn't on here? Send an email to merchandise@shambhalamusicfestival.com and we can help facilitate that for you