Shipping to U.S. Customers
Farmily,
We’re excited to be shipping again! That said, cross-border shipping to the U.S. has changed due to the recent suspension of the De Minimis exemption.
What’s changed?
The De Minimis exemption allowed small shipments like ours to enter the U.S. duty-free with minimal paperwork. It made cross-border shopping affordable and simple — for both us and you.
With the exemption now suspended, international shipments face higher costs and more complex customs requirements. To keep things transparent and avoid unexpected fees or delays at the border, a duties calculator will now appear at checkout, so you can see all costs upfront before completing your order.
We know this isn’t ideal, and it does mean higher costs for you. It’s a disappointment for us too. We’re actively exploring ways to keep shipping fair and accessible for everyone, and we’ll keep you updated along the way.
Thank you for your patience, understanding, and continued support as we navigate these changes.
With gratitude,
Shambhala HQ